Privacy Policy
Who we are and what we collect
NRH Operations Limited, registered in England and Wales and based in Malvern, Worcestershire, is responsible for the personal data collected through this website. When you contact us using the form, by email or by phone, we collect your name, email address, phone number and anything you include in your message. Our website host, Wix.com, may also collect standard technical information such as cookies and browsing data.
How we use your information
We use your details only to respond to your enquiry, prepare quotes, and carry out and invoice the work you ask us to do. We rely on taking steps at your request before entering into a contract, and our legitimate interest in running the business. We never sell your information, and we do not send marketing without your consent. Enquiry details are kept only as long as needed to deal with them; client records are kept for as long as required for accounting and tax purposes.
Your rights
Under UK data protection law you can ask to see, correct or delete the personal data we hold about you, or object to how we use it. To make a request, email info@nrhoperations.co.uk or call 07807 390403. If you are unhappy with how your data has been handled, you can complain to the Information Commissioner's Office at ico.org.uk.
Last updated: September 2026.